Website Townsville City Council

Job Description:

An exciting opportunity exists for Local Laws Officers to join a dynamic and fast paced environment in the Regulations Team at Townsville City Council. This rewarding role is on the frontline of services offered by Council to the local community with a broad range of responsibilities.

The position is permanent full time and involves working within a great team. The successful applicant must have the relevant knowledge and experience as outlined in the attached position description.
If you are looking for a challenging yet rewarding opportunity where no two days are the same – we want to hear from you!

Job Responsibilities:

Providing high level customer service to members of the public and internal stakeholders.
Complex Investigations of breaches under Local and State Laws
Investigation skills, including the ability to gather and present sustainable evidence for prosecution in court in relation to offences under legislation.
Compiling briefs of evidence, including statement taking.
Animal management, which includes containing loose dogs and other animals, conducting inspections, ensuring compliance for Regulated Dogs.

Job Requirements:

Certificate IV in Government Investigations or equivalent; or demonstrated knowledge and skills gained through on-the-job training in a customer service role, preferably in a compliance/enforcement field.
Demonstrated effective communication skills, including the ability to influence others to achieve positive outcomes, particularly with people from diverse cultural backgrounds.
Demonstrated ability to act independently in resolving problems often involving disputation or interpersonal conflict, by the use of advocacy and conflict resolution skills.
Demonstrated ability to work with minimal supervision, showing initiative and good judgement to make decisions resulting in sustainable outcomes
Demonstrated commitment to serving the public and community and ability to work as a highly effective member of the team.
Demonstrated ability to confidently handle animals.
Demonstrated well developed oral & written communication skills including the ability to prepare clear and concise written documentation, eg: for later use in legal proceedings.
Demonstrated competency in using up to date technology (including software programs and mobile devices) to complete Regulatory or Enforcement tasks or responsibilities.
Current Queensland “C” Class driver’s licence.
Participate in a rotating on-call roster for afterhours service to the public and shift work.
Knowledge of local government functions, particularly the regulatory functions within the local laws.
Knowledge of local law enforcement procedures, including the issuing of infringement notices
Ability to interpret legislative requirements and apply them effectively and efficiently.
Ability to effectively manage time, plan and organise work

Job Details:

Company: Townsville City Council

Vacancy Type: Full Time

Job Location: Townsville, Queensland, Australia

Application Deadline: N/A

Apply Here

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