TCC Recruitment – Local Laws Officer

Website Townsville City Council

Job Description:

An exciting opportunity exists for Local Laws Officers to join a dynamic and fast paced environment in the Regulations Team at Townsville City Council. This rewarding role is on the frontline of services offered by Council to the local community with a broad range of responsibilities.

The position is permanent full time and involves working within a great team. The successful applicant must have the relevant knowledge and experience as outlined in the attached position description.
If you are looking for a challenging yet rewarding opportunity where no two days are the same – we want to hear from you!

Job Responsibilities:

  • Providing high level customer service to members of the public and internal stakeholders.
  • Complex Investigations of breaches under Local and State Laws
  • Investigation skills, including the ability to gather and present sustainable evidence for prosecution in court in relation to offences under legislation.
  • Compiling briefs of evidence, including statement taking.
  • Animal management, which includes containing loose dogs and other animals, conducting inspections, ensuring compliance for Regulated Dogs.

Job Requirements:

  • Certificate IV in Government Investigations or equivalent; or demonstrated knowledge and skills gained through on-the-job training in a customer service role, preferably in a compliance/enforcement field.
  • Demonstrated effective communication skills, including the ability to influence others to achieve positive outcomes, particularly with people from diverse cultural backgrounds.
  • Demonstrated ability to act independently in resolving problems often involving disputation or interpersonal conflict, by the use of advocacy and conflict resolution skills.
  • Demonstrated ability to work with minimal supervision, showing initiative and good judgement to make decisions resulting in sustainable outcomes
  • Demonstrated commitment to serving the public and community and ability to work as a highly effective member of the team.
  • Demonstrated ability to confidently handle animals.
  • Demonstrated well developed oral & written communication skills including the ability to prepare clear and concise written documentation, eg: for later use in legal proceedings.
  • Demonstrated competency in using up to date technology (including software programs and mobile devices) to complete Regulatory or Enforcement tasks or responsibilities.
  • Current Queensland “C” Class driver’s licence.
  • Participate in a rotating on-call roster for afterhours service to the public and shift work.
  • Knowledge of local government functions, particularly the regulatory functions within the local laws.
  • Knowledge of local law enforcement procedures, including the issuing of infringement notices
  • Ability to interpret legislative requirements and apply them effectively and efficiently.
  • Ability to effectively manage time, plan and organise work

Job Details:

Company: Townsville City Council

Vacancy Type:  Full Time

Job Location: Townsville, Queensland, Australia

Application Deadline: N/A

Apply Here