Shoalhaven Jobs – Customer Service Assistant

Website Shoalhaven Council

Job Description:

Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

Job Responsibilities:

  • Provide a high standard of customer service to the customers of the Ulladulla Civic Centre and other Shoalhaven Library branches, as required.
  • Work in a roster system environment
  • Assists customers with
  • Information enquiries, referring complex enquiries appropriately
  • Access to Council services and facilities
  • Public access technology and equipment

Job Requirements:

  • Demonstrated effective time management and prioritisation skills with the ability to balance competing workloads and deliver within deadlines.
  • Demonstrated competence with software applications, particularly databases
  • An understanding of the local government environment.
  • First Aid Certificate

Qualification & Experience:

  • Previous experience with online booking systems
  • Experience in cash handling
  • Previous experience with Library Management Systems

Job Details:

Company: Shoalhaven Council

Vacancy Type:  Full Time

Job Location: Shoalhaven, New South Wales, AU

Application Deadline: N/A

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