Redland Council Jobs – Account Resolution Officer

Website Redland City Council

Job Description:

We have two Account Resolution Officer vacancies available within our Financial Operations Unit. In these roles your day will revolve around maintaining a revenue collection service by efficiently and effectively collecting outstanding debt. This involves assessment of financial hardship, payment plans, legal action and sale of land/valueless land/voluntary transfer processes to bring accounts into order.

Job Requirements:

  • You will have experience in revenue collection and sound telephone collection techniques.
  • You must be able to confidently use your communication skills to interact with debtors, peers, government bodies and management, this will include being able to negotiate with people from a wide variety of socioeconomic backgrounds.
  • You will be proficient in and enjoy using Microsoft Word and Excel, and will have high accuracy and attention to detail. An understanding of debits and credits is ideal, along with the ability to identify and rectify errors whilst maintaining the integrity of customer and corporate information.

Job Details:

Company: Redland City Council

Vacancy Type:  Full Time

Job Location: East Brisbane, Queensland, Australia

Application Deadline: N/A

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