Midcoast Water Jobs – Support Connections Assistant

Website Midcoast Council

Job Description:

This entry-level position is responsible for assisting in the delivery of quality, person-centred Support Co-ordination services for people with disability. The role is responsible for delivering the elementary components of support co-ordination services, with a focus on service administration and customer liaison. The incumbent of this position is expected to demonstrate the following attributes and capabilities in undertaking their role.

Job Responsibilities:

  • Prepare Schedule of Supports and Service Agreements;
  • Assist with organisation of meetings and case conferences;
  • Assist with co-ordinating participant services including service bookings and confirmation, liaison with other services and NDIA;
  • Liaise with participants and their representatives as required;
  • Assist with entering detailed notes into our client management system;
  • Identify and liaise with organisations and individuals who can support participants to meet their NDIS goals;
  • Liaise with participants, their representatives, providers and other parties as required to deliver position outcomes;

Job Requirements:

  • Certificate II qualifications, or above, in disability services, individual support, case management, or related field.
  • Knowledge of the NDIS and willingness to expand knowledge to navigate and meet changing NDIS requirements.
  • Ability to plan, prioritise and work within agreed frameworks in order to deliver results.
  • Ability to work both independently and in a large, diverse team. Sound communication and interpersonal skills
  • Experience and knowledge working with different computer systems or client management systems, preferably Alayacare.
  • Current C class driver’s licence and working with children check clearance

Job Details:

Company: Midcoast Council

Vacancy Type:  Full Time

Job Location: Taree, New South Wales, Au

Application Deadline: N/A

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