Majid Al Futtaim Careers – Associate Manager

Website Majid Al Futtaim Group

Job Description

The position is mainly responsible to effectively Administer the day to day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards in order to meet all tenant and customer requirements.

Job Responsibilities

  • Onboard tenants by uploading their product catalogue and existing data assets within our seller portal backend whilst educating the brand to be self-sufficient within a year
  • Identify key business opportunities for the territory allocated to you and manage toward a growth plan
  • Help draft and maintain the training manual and guidelines needed to be provided to tenants and carry out the training regularly to ensure self-service nature of tenants
  • Cater for the business needs proactively on all fronts or as and when set by line management
  • Conduct deep dive analysis on issues affecting tenant business performance and provide the Voice of the Seller as an input into product development and process improvement
  • Understand individual brand’s strategy and objectives for growth and provide a tailor-made plan to ensure retention and optimized conversion rates as well as drive footfall to the mall
  • Develop systematic outreach campaigns to drive specific business needs
  • Implement account management best practices and SOPs into the business development framework
  • KPIs for onboarding will be set by your line manager however will be based on multiple brands in parallel and with a target to reduce the initial onboarding time
  • Ensure each allocated brand in your portfolio is hitting their SLA’s to ensure the best consumer experience by carrying out monthly or periodic service reviews and provide status report back to management
    identify new opportunities for consumer features and conversion rate optimization to ensure overall growth of the platform

Job Requirements

  • Graduate / Post Graduate with specialization in communications, Marketing, social and digital marketing / media
  • Should be able to communicate effectively and have excellent negotiation skills
  • Excellent knowledge of social media platforms, LinkedIn Ads, Facebook Ads, Twitter Ads, YouTube and Instagram, with a strong sense of different community behavior’s and experience using social media to drive ROI and business goals
  • Demonstrated experience with social media marketing, monitoring, community management and advertising
  • Should have good organizational and planning abilities including the ability to deal with/work under pressure and tight deadlines
  • Sound financial skills with experience in managing budgets and creating business cases
  • Good communications skills (written and verbal) in English and Arabic (preferable)
  • Good interpersonal and leadership skills
  • Expert knowledge of campaign costs, response rates, and the ability to tailor placements to meet campaign objectives and goals.
  • Advanced understanding of ad-serving platforms, testing, buying online media and/or managing campaign budgets and have a proven track record with ad networks.
  • Thorough working knowledge of intermediate to advanced MS Excel and PowerPoint
  • Display keen interest in technology and innovation
  • Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit them constantly
  • Minimum 8 years’ experience with top media agencies and practical use cases of Social Media, Google Analytics, Ad Words, email marketing, Search Engine Marketing (PPC), Search Engine Optimization, Web site Analytics, Affiliate Networks and standard industry practices

Job Details

Company: Majid Al Futtaim Group

Vacancy Type: Full-time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A