Lowes Careers – Customer Service Associate

Website Lowes

Job Description:

The primary function of the Customer Service Associate (CSA) is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise. The CSA is required to respond to customer inquiries and support them throughout their shopping experience including promoting customer

Job Responsibilities:

The CSA is also responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Lastly, the CSA is responsible for completing all other duties as assigned. Requires morning, afternoon, and evening availability any day of the week. Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store.

Job Requirements:

  • 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).

Job Details:

Company:  Lowes

Vacancy Type:  Full Time

Job Location: St. Albert, CA

Application Deadline: N/A

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