Jobs in Glen Eira – Customer Service Officer

Website Glen Eira Council

Job Description:

We are seeking enthusiastic and motivated individuals with a positive ‘can-do’ attitude and a strong passion for helping people

As a Customer Service Officer, you are the first point of contact for anyone entering the centre. It is your responsibility to welcome everyone with a smile and a great attitude!

This role is responsible for face to face interactions with customers, answering phone and online enquiries, responding to and resolving customer queries and providing impeccable customer service from the frontline

Job Requirements:

  • Strong communication skills
  • Sound negotiation skills and the ability to diplomatically handle conflict both from staff and customers
  • First Aid certificate with up to date CPR (or be willing to obtain)
  • Weekend availability is a mus

Qualification & Experience:

  • Demonstrated experience in a customer service environment, including the capacity to work effectively in a team
  • Experience with Point of Sale Systems and ability to learn new software packages
  • Experience in Retail sales is desirable

Job Details:

Company: Glen Eira Council

Vacancy Type:  Full Time

Job Location:  Melbourne, Victoria, Australia

Application Deadline: N/A

Apply Here

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