Job openings for Call Center Agent

Website Air Arabia

Job Description:

To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.

Job Responsibilities:

  • Agent will be paid: AED 180 x number of shifts x Actual sales / Target sales.
  • No Objection Letter signed by the sponsor
  • Valid passport & visa copy
  • High School/Diploma or equivalent, Bachelor Degree is preferable.
  • Capable of using technology systems and tools such as Microsoft Office.

Job Requirements:

  • Agent will be paid AED 180 per full day shift if they achieve a sales target of AED 20,000 per shift (100% of target).
  • Payment is done at the end of the month based on achievements vs the target.

Qualification & Experience:

  • 9 working hours per day (including 1 hour break)
  • Good in English & Arabic Languages

Job Details:

Company: Air Arabia

Vacancy Type:  Full Time

Job Location: Sharjah, Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here