Job Description:

The Claims Team is responsible for overseeing the management of claims made against the Commonwealth under the Comcover Statement of Cover, which outlines the terms and conditions under which a wide range of insurable losses are covered including liability and property matters. A key area of work is the management of significant claims (as defined under the Commonwealth Legal Services Directions 2017) which are high-profile litigation matters which may involve sensitive legal, political or policy issues.

Job Responsibilities:

Have, or be able to develop, data literacy skills in order to research and analyse claims data and related information for trends analysis, policy review and educational purposes
Produce clear and concise reports and briefs, including ministerial submissions
Contribute to the management of the team’s work program, prioritise competing tasks and take initiative to ensure the timely and accurate management and settlement of claims including property and/or liability matters
Support team members in all aspects of the claims management process, including the preparation of decision-making support documents and the appropriate application of alternative dispute resolution practices
Develop and maintain stakeholder relationships with a range of external stakeholders, including Fund Members, legal firms and contracted claims management service providers
Think strategically to identify risks, linkages, precedents and lessons and consider claims from a whole-of-government perspective;
Contribute to the implementation and oversight of complex contracts with external service providers
Contribute to the work of the Branch and Division to support the achievement of Comcover’s overall business objectives and shared outcomes across the Division.

Job Requirements:

Candidates with formal legal qualifications and/or extensive experience in complex claims management will be highly regarded.
Candidates with knowledge of administrative law practice and/or with insurance industry experience will also be highly regarded.

Job Details:

Company: Department of Finance

Vacancy Type: Full Time

Job Location: Canberra, Australia

Application Deadline: N/A

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