Fairfield Jobs – Senior Library Assistant

Website Fairfield Council

Job Description:

he Senior Library Assistant (Heritage) assists with the development and delivery of the Library and Museum & Gallery’s Heritage Services.
In this role the Senior Library Assistant (Heritage) also:
Assists in researching, developing, implementing and evaluating best practice within the specialist Heritage field with the aim of providing, promoting, preserving and managing access to and use of the Library Heritage and Museum & Gallery’s Collections.

Job Requirements:

  • Communication skills including oral, written and verbal skills for consulting, collaborating and interacting with customers and to provide professional responses to enquiries, including heritage requests bookings and complaints
  • Organisation and time management skills combined with the ability to work unsupervised, handling competing priorities to adapt to fluctuating workloads and changing priorities
  • Ability to apply initiative and problem solve on issues encountered in day-to-day activities and in the response to customers’ requests and issues to determine and implement an appropriate course of action
  • A current Working with Children Check
  • Certificate II, III or IV in library and information studies
  • Current New South Wales Driver Licence or ability to obtain

Qualification & Experience:

  • Interpersonal and relationship building skills and experience to facilitate interactions with customers and stakeholders for the provision of service delivery
  • Skills and experience working within a customer service environment with the ability to achieve a high level of customer satisfaction combined with the ability to respond appropriately to customer requests and meet customer service requirements
  • Skills and experience in administration with the ability to manage and maintain information and library management systems such as customer records or computerised room and program bookings or other library related information
  • Experience in developing and implementing procedures and guidelines related to service delivery may be required
  • Experience in all MS Office applications (Excel, Word), including email and internet as well as databases and point of sales systems
  • History or museum study qualifications, experience in information research and/or training in heritage collection management and/or archival practices
  • Appropriate qualifications and industry experience in a relevant field
  • Knowledge of and experience in the Local Government environment

Job Details:

Company: Fairfield Council

Vacancy Type: Part Time

Job Location: Fairfield, New South Wales, AU

Application Deadline: N/A

Apply Here

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