Department of Health Jobs – Service System Navigator

Website Department of Health

Job Description:

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

Job Responsibilities:

  • Families in need of support with the care, development and well-being of children.
  • Receive police referrals for women who are victims of family violenc
  • Receive police referrals for perpetrators of family violence (known as ‘Enhanced Intake Services’)
  • eceive child wellbeing referrals
  • Provide the Child FIRST service
  • Women, children, young people and families experiencing family violence
  • Perpetrators of family violence
  • Deliver other relevant services as appropriate, such as those delivered by Aboriginal services.

Job Requirements:

  • Expert knowledge and experience working in leadership roles within a social service context: has established expertise and capability to lead culture, system and processes that support service navigation and coordination; has in-depth experience establishing service interfaces and arrangements across the social service sectors and broader service sector
  • Works collaboratively to drive cultural change:  has a clear concept of the culture required to achieve integrated and coordinated service delivery, and deliver effective, culturally safe and responsive services; designs and delivers innovative practices that enhance integrated practice and promotes quality practice standards; understands how to build and establish effective practice cultures, identifies change required, describes reasons for it and engages people who can deliver the change.
  • Self-management: invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.

Job Details:

Company: Department of Health

Vacancy Type:  Full Time

Job Location: Melbourne, Victoria, AU

Application Deadline: N/A

Apply Here