Website Department of Finance
Job Description:
The Senior Customer Advocate builds a deep understanding of, and promotes the voice of our customers. You will work with the team and key stakeholders across the Department to promote a customer centric approach to service delivery that aligns with the Department’s values; establish and maintain strong working relationships with our customers; support a culture of innovation and collaboration and support the delivery of high-quality customer service across Finance.
Job Requirements:
- A flair for communicating customer insights in a way that’s easy to understand, and
- Highly developed business analysis skills
- An empathetic, inquisitive and innovative nature
- An ability to influence staff to make positive, customer-centric changes.
Job Details:
Company: Department of Finance
Vacancy Type: Full Time
Job Location: Osborne Park, Western Australia, AU
Application Deadline: N/A
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