If you are an experienced application support analyst read on. Enjoy stretching your problem solving and analytical skills in a complex multi-client, multi-application technology environment. The role includes
- Developing, testing and delivering technical solutions to meet complex business needs.
- Prioritising, troubleshooting and problem solving complex application support incidents.
- Proactively analysing problem trends within systems and implementing pre-emptive monitoring strategies.
- Some work outside rostered hours with on call/overtime arrangements as required.
- Sophisticated communication skills.
- Experience prioritising incident reports from a variety of different stakeholders
- Outstanding customer service approach to IT support.
- A passion for problem solving and troubleshooting
Vacancy Type: Full Time
Job Location: Sydney, New South Wales, AU
Application Deadline: N/A